Days Inn by Wyndham Brantford

Comfy beds! Quiet. Clean room. Helpful, professional, friendly staff. Samantha made sure we got a room with a window that opened. I need fresh air. I had not slept in days when we arrived after a long drive and probably appeared drunk. I had trouble checking in, but she was so patient and respectful and kind, as was the man on the front desk at the time.

I find the staff at this location to be a little stand-off-ish. They come across as very snotty especially the day time manager. When she speaks to you it's almost as though it hurts her to be nice. It's very fake. Also I witnessed her embarrass a guest in the lobby in front of a few other people aside from myself and my wife. I couldn't believe how rude she was and talking the people personal business about their credit card being declined. The woman ended up in tears and almost ran out of the place. The manager treated them like they were some kind of criminals or something it was horrible. Other than that the location was good the room was nice and clean. I would go back so long as I wouldn't have to deal with the day time manager cuz she's far to rude

there are many amenities within walking distance. Price was inexpensive. Staff was very helpful and appreciated when I brought a matter to their attention (hair dryer hanger broke). Mini fridge and microwave in the room was very useful. The bed was comfortable and while I always bring my own pillow, I didnt have to take it out of my car as even the pillows were comfortable for this back sleeper with neck problems. Cable tv and new flooring, and breakfast included so it was great value.

The hotel rooms are nice and clean. The location is great with everything within walking distance.

Sam who works for hotel staff was very helpful with concerns I had ahead of this trip, she is competent, friendly & professional... please give Sam a commendation & recognition for going "above & beyond"